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Nationwide Affiliates

To offer the greatest breadth of service and knowledge to our clients, Shannon & Manch has established partnerships with adjunct career advisors and consultants across the nation.

 

Adjunct Senior Consultants/Coaches:

  Steve Armstrong Terri Mottershead
     
 

Adjunct Career Advisors/Coaches:

  Terri Easter Marcia Heister
  Maureen Krantz Lisa Mead
  Natasha Patel Doug Richardson
  Beth Roemer Diane Schaefer
  Deborah Katz Solomon  
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Adjunct Senior Consultants/Coaches:

 
Steve Armstrong
Adjunct Senior Consultant/Coach
Armstrong Talent
armstrong@shannonandmanch.com

Steve Armstrong (Armstrong Talent) has led professional development and talent-management programs at major law firms for more than 20 years. During that time, he has guided firms to think strategically about managing their talent, has taught programs on managerial and leadership skills, and has designed and implemented a wide range of programs and policies. These have included training curricula, mentoring programs, evaluation and compensation systems, leadership development programs, diversity initiatives, work-life balance programs, associate surveys, and "upward" evaluations. He has published and spoken widely on the topic of talent management, and has served as chair of the Professional Development Consortium, the professional organization for in-house legal educators, and as co-chair of the ABA Committee on Business Law Education. Most recently, he has been Director of Career Development for WilmerHale. Previously, he was the Director of Professional Development at Paul, Weiss, Rifkind, Wharton & Garrison and at Shearman & Sterling.

For more than 20 years, he has also taught writing programs for lawyers in the U.S. and Canada and for federal and state judges. With Professor Timothy P. Terrell, he is the co-author of Thinking Like a Writer: A Lawyer's Guide to Effective Writing and Editing (3rd edition, 2008, Practicing Law Institute).

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Terri Mottershead
Adjunct Senior Consultant/Coach
Mottershead Consulting
mottershead@shannonandmanch.com

Terri Mottershead is the founding Principal of Mottershead Consulting. She brings more than 26 years of experience in international law practice, legal institution building, talent management, organizational development, stakeholder engagement and consensus building, consulting, legal education and training to her consulting work.

Terri has worked in-house in attorney talent management, practiced law in Australia and Hong Kong (corporate/commercial and environmental law), and was a law school academic and consultant in Hong Kong. She has extensive experience working with senior management and law firm stakeholders in strategically aligning and successfully implementing talent management goals that support business performance goals. Terri has designed governance structures for, led and implemented talent functions and initiatives in, strategic planning; marketing and communication strategies and plans; support systems, databases, processes, policies and protocols; budgeting; staff selection, management and retention (including onboarding and secondments); ROI metrics; organization change; stakeholder engagement and consensus building. Terri is frequently asked to present and consult nationally and internationally on all aspects of attorney talent management. She also has extensive experience in the planning, preparation, design, delivery and evaluation of tailor made training courses for lawyers, in-house counsel, law firm clients, government, non-government and industry groups, academic institutions and Law Societies/Bar Associations. These courses variably focused on substantive law topics, legal skills and law firm/department management. Terri has also worked extensively with these stakeholders in the areas of benchmarks and competencies; mentoring and coaching; feedback and performance evaluation; performance management; and career development.

Terri has served on more than 50 Boards and Committees. She currently serves or has most recently served as the Vice-President and a member of the Professional Development Consortium Board; the National Institute for Trail Advocacy (NITA) Law Firm Advisory Council; the Junior Achievement of the Bay Area, Inc. San Francisco Advisory Board; for the Law Society of Hong Kong, Member of the Trainee Solicitors Committee, the Legal Education Committee, the Foreign Lawyers' Admission Examination Panel in 'Commercial and Company Law Panel', the CLE Accreditation Sub-Committee, and the Law Society of Hong Kong's Representative on the PCLL Academic Board for the University of Hong Kong. She has also served on the Board of the Queensland Ballet Company (Australia); and been a Member of the Legal Committee of the Australian Chamber of Commerce in Hong Kong; Member of the Companies Committee of the Business Law Section of the Law Council of Australia; Affiliate Member of the Securities Institute of Australia; Founding Member and Member of the Executive Committee of the Hong Kong Environmental Law Association; Co-Founder and Chair of the Hong Kong Sustainable Development Forum; Council Member and Officer of the Inter-Pacific Bar Association; Vice President of the Queensland Women Lawyers Association (Australia); and President of the Women's Better Business Inc. (Queensland, Australia).

Terri holds a Bachelor of Laws (with honours) and a Graduate Diploma in Legal Practice both from the Queensland Institute of Technology in Australia; a Master of Laws from the University of Queensland in Australia; and a Master of Business Administration (with distinction) from the University of Wales. She is admitted to practice law in Australia, England and Wales and Hong Kong. Terri practised mainly in the areas of corporate/commercial and environmental law in Australia and Hong Kong. She is also MBTI (APT Qualifying Training Program, 22-24 & 27 October 2003), MBTI Step II EIR and FIRO-B accredited. Terri is an award winning teacher. She has delivered over 80 invited presentations in 12 different countries and published more than 30 articles on substantive law, legal skills, the legal industry, and various aspects of law firm talent management.

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Adjunct Career Advisors/Coaches:

 

Terri Hartwell Easter
Adjunct Career Advisor/Coach
Washington, DC
easter@shannonandmanch.com

Terri has over 25 years of experience managing all facets of Human Resources including professional and organizational development. In 2007, she started her own consulting practice focused on increasing diversity in private law firms. Through her practice, she assists clients in recruiting attorneys and senior managers, strategic planning, change management and diversity related conflict resolution. Before starting her practice, she was the Chief Operating Officer of a major Washington, DC firm. In addition to working in a legal setting, Terri has work experience from management consulting, banking and in the Carter White House. Throughout her career, she has had responsibility for the development of professionals across disciplines and has been particularly successful in coaching professionals interested in transitioning their careers from one area of specialty to another.

She received graduate training at Harvard and Howard Universities and has a BS in Business Administration from Southeastern University.

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Marcia E. Heister
Adjunct Career Advisor/Master Coach
Philadelphia, PA
heister@shannonandmanch.com

Certified Master Coach

Marcia E. Heister is an executive coach, consultant, and former practicing attorney in the private and corporate sector, with 25 years experience in private practice, beginning practice with a national law firm and later serving as general counsel of several public and private companies. She created the general counsel function at several of these companies. Marcia brings significant expertise in assisting attorneys and executives on an individual basis with career development, goal setting and accomplishment, communication, interpersonal skills and professional effectiveness. In addition, Marcia has served as a legal management consultant in the areas of law department development, operations and evaluation and client relationship programs.

Marcia holds a J.D. from Duquesne University School of Law, and a B.A. from Hood College. She has been designated a Certified Master Coach by the Behavioral Coaching Institute and is a member of the International Coaching Council.
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Lisa Mead

Lisa Mead
Adjunct Career Advisor/Coach
Los Angeles, CA
mead@shannonandmanch.com

 

Lisa Mead has over 20 years of client counseling experience. She spent the past fifteen years at the University of Southern California Gould School of Law serving for eight years as assistant dean and director of career services, judicial clerkships and externships for academic credit, as well as five years as associate dean and dean of students, and three years as founding dean of the office of public service. She previously served as a directing attorney and law fellow at Public Counsel, a Los Angeles public interest and pro bono agency. She has served on the board of directors for the National Association for Law Placement (NALP), chair of the NALP Public Service Committee, and as an executive committee member of the student services section of Association of American Law Schools.

Ms. Mead holds a J.D. from the University of Southern California and B.S.W. from the University of Texas at Arlington.

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Maureen Krantz
Adjunct Career Advisor/Coach
San Francisco, CA
krantz@shannonandmanch.com

Prior to joining Shannon & Manch, Maureen was a Director at Stanford Law School's Office of Career Services. She has vast experience navigating lawyers through an individualized job search from self-assessment of their interests and skills to negotiating a job offer. Maureen has presented workshops on networking, writing resumes and cover letters, and interview skills. Maureen has worked closely with the recruiting managers of private firms, non-profit organizations and government agencies, and was a member of the Association of Legal Career Professionals and the Bay Area Legal Recruiting Association. Maureen has a deep interest in helping attorneys make career decisions best suited to their skills, background and personality.

Maureen holds a JD degree from UC Hastings and her B.A. in History and Political Science from UC San Diego.

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Natasha Patel
Adjunct Career Advisor/Coach
Atlanta, GA
patel@shannonandmanch.com

Prior to joining Shannon and Manch, Natasha Patel served as Interim Dean/Director at Columbia Law School Office of Career Services. During this time, she:

  • Designed and presented career related programming involving alumni and professionals.
  • Developed career development resources for alumni and students.
  • Counseled alumni on career transitions.
  • Conducted both group and individual resume critiques and mock interviews.
  • Advised student groups on career paths and programming.
  • Represented Columbia on the New York City Bar Committee for Recruitment and Retention of Lawyers (aka "Diversity Committee")

As part of the City Bar, chair the subcommittee on retention, and conducted interviews for diversity fellowship selection.

A Georgia native, Natasha earned her undergraduate degree at the University of Georgia in Athens. She ventured west for law school, graduating from the University of California, Hastings College of Law. She worked as litigation associate at Morrison and Foerster in the Bay Area and then at Pryor Cashman in New York. She then worked as a staff attorney at Cravath Swaine & Moore. Afterward, she earned her Master's degree in Psychology at Columbia, where she focused on both counseling and organizational psychology. She continues to serve as a consultant to Columbia Law School.

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Doug Richardson
Adjunct Career Advisor/Coach
Philadelphia, PA
richardson@shannonandmanch.com

Following his early legal career as a large firm litigator and federal prosecutor, over the next 35 years Doug Richardson built a strong national reputation in outplacement, career consulting/development and vocational assessment. Doug was one of the founding Principals of Manchester, Inc., which became the second largest career management firm in the US, and he later served as Director of Key Executive Services for Right Management Consultants, working exclusively with C-level executives and lawyers.

Doug is known for his particular expertise in leadership development and career management with lawyers. For over 20 years he was an award-winning columnist for Dow Jones' National Business Employment Weekly and its online successor, Career Journal. He presently is a featured contributor to the "Leadership Dimension" column of Altman Weil's Report to Legal Management. He also is the author of Dow Jones' NBEW Premier Guide to Networking and Haiku Talks Business (Bala Creative Group).

Doug is a graduate of the University of Michigan and Harvard Law School. He holds a Masters Degree from the Penn's Annenberg School of Communications, and he is a Certified Master Coach.

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Beth Roemer
Adjunct Career Advisor/Coach
San Francisco, CA
roemer@shannonandmanch.com

Beth Roemer is a professional coach, consultant, and former practicing attorney. She has 25 years experience in private practice, beginning practice with a top tier regional law firm and later serving as general counsel of several public and private companies. Beth brings significant expertise in assisting attorneys and executives on an individual basis with career development, interpersonal skills and professional effectiveness. Beth serves as a consultant to Stanford Law School in connection with its program of interdisciplinary education.

Beth holds a J.D. from Stanford Law School, an M.A. from Princeton University, and an M.A. from the Professional School of Psychology. She holds certificates from several coaching institutes, including the International Coaching Federation, and is the founder of Access Coaching.

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Diane Schaefer
Adjunct Career Advisor/Coach
Los Angeles, CA
schaefer@shannonandmanch.com

Diane Schaefer offers a unique perspective in attorney coaching and career counseling. Diane is an ardent proponent of branding and positioning in the context of one's career, and she advocates that anyone can market him or herself into a viable position if they find the right niche.

Diane worked as an attorney in New York with prominent international law firms including Cleary Gottlieb and Weil Gotshal before transitioning to a position as Managing Director of one of the top attorney recruiting firms in the country. Diane ultimately founded her own specialized niche marketing firm, Resume Ipsa Loquitur, where she provides coaching, career counseling, interview preparation, and resume and marketing services to attorneys in transition, and more recently, Attorney Dossier, a marketing and branding firm that produces web sites, blogs, web content, press releases, and advertising and marketing materials for solo practitioners and small law firms.

Diane graduated magna cum laude from Union College with a B.A. in American Studies and she received her J.D. from Benjamin Cardozo School of Law. In her free time, Diane enjoys discovering new artists and art works, in particular the genre of paintings within paintings.

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Deb Solomon

Deborah Katz Solomon
Adjunct Career Advisor/Coach
Washington, DC
solomon@shannonandmanch.com

 

Deborah Katz Solomon is an executive coach who specializes in professional development, leadership and marketing coaching for lawyers in both the public and private sectors. Deborah works with attorneys at all levels of experience and her coaching practice is international in scope.

Prior to becoming an executive coach, Deborah practiced law with Gibson, Dunn & Crutcher LLP in New York and Washington, D.C., where her practice focused on antitrust and class action litigation. Deborah is the founder of Acuity Legal Consulting LLC, and she has been featured as a speaker for AmLaw 100 law firms, the National Bar Association, and Yale Law School. Her article, "From Antitrust Lawyer to Executive Coach," was published in the June 2007 issue of the ABA's Law Practice Magazine.

Deborah received her B.A. from Duke University and her J.D. from Vanderbilt Law School, where she was Student Writing Editor of the Vanderbilt Law Review. She holds a certificate in Leadership Coaching from Georgetown University and is a member of the International Coaching Federation.

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